Returns & Exchanges
We want you to be completely satisfied with your Kit-Cat Klock purchase; if your clock doesn't bring the right amount of vintage charm to your home, we offer a 30-day return window for all items in their original packaging.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the Kit-Cat Klock securely in its original box, ensuring the tail and eyes are properly protected to prevent damage during transit.
Ship the Package
Affix the provided shipping label to the outside of your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the clock for functionality and condition, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing